Problems At Jetblue

Problems at Jetblue Gabriela Monstein BUX/219 7/1/2011 Problems at JetBlue The problems JetBlue experienced during the Valentines 24 hour period storm of 2007 were strictly related to proficient issues. JetBlue was unprepared and ill-equipped for the worst case scenarios that took perplex during the storm. The chief(prenominal) issue JetBlue face began when the only way passengers would re entertain or reschedule flights was through and through a c all in all governing body. JetBlue had failed to trammel up a way to book flights via the JetBlue website or through a kiosk located at the airports. The Navataire Call agreement could only accommodate 650 agents, which was more than met requirements during prevalent circumstances (Rainer, 2010). The bordering issue arose when passengers struggled to get through reservations, beca subprogram JetBlue had no computerized system in place for recording or track incapacitated baggage another nightmare began. I view that all of the issues JetBlue face during the 2007 storm could construct been prevented if the applied science had been in place in advance hand. It was a hug lesson learned for JetBlue, and they were ardent to adjust and expand systems and put in place ones count that were missing.

If I were apart of the JetBlue team I would have material body systems that were prepared for disasters like this. Having a system that could accommodate full(prenominal) foreknow volumes is very important for any business. It was because JetBlue didnt use technology to their advantage in the first place that these problems occurred. If they would have right up application for tracking luggage before th e beau monde started, they wouldnt have tak! en 3 sidereal solar day to short out bags. Being prepared for the worst is forever an advantage for any company. References Rainer, K. R. (2010). Introduction to Information Systems:Enabling and Transforming Buisness (10th ed.). :If you imagine to get a full essay, order it on our website: OrderEssay.net

If you want to get a full information about our service, visit our page: write my essay